Look How Portals Are Digitizing Healthcare Industry

Things have changed in the medical industry. The way patients interact with doctors, make medical decisions, store medical data – everything is going digital.

Digitalization in healthcare has given rise to several tools and methods that improve healthcare services. From wearable devices to healthcare portals to appointment booking apps, digitization is transforming the healthcare industry. 

In this post, we will focus more on how healthcare portal development can benefit your medical organization. Continue reading to discover how you can streamline your processes and bring more efficiency with a custom-built portal.

But first, let’s have a look at the basics of digitalization in healthcare.

Digital Healthcare – An Overview

As per statistics, in 2021, the global digital health market was at USD 145.57 Billion. It is likely to reach USD 430.52 Billion by 2028 at a CAGR of 16.9% during the forecast period. 

The reason for this tremendous growth lies in the several advantages that digitalization brings. Here are a few important ones:

  • Make the process of appointment booking convenient for patients.
  • Enable easy sharing of patient information across multiple platforms.
  • Automate time-consuming administrative tasks
  • Enable better communication between patients and healthcare providers.
  • Provide real-time healthcare information.

Understanding Healthcare Portals

A healthcare portal helps you achieve the above-mentioned objectives in order to provide greater patient satisfaction.

Healthcare portals, basically, are powerful tools developed to improve the way medical professionals interact with patients. They are beneficial to both medical organizations as well as patients. 

They help achieve streamlined workflows, patient engagement, and overall growth of a clinic or a hospital. In the next section, we will throw some light on how portals can help digitalize the healthcare industry. 

How Portals Are Benefiting Digital Healthcare

Features are at the heart of a portal. Below is an overview of some features that can benefit the healthcare industry. 

 1. Ease the Process of Appointment Scheduling

Patients demand greater convenience and base their loyalty on how seamless experience they had with a healthcare provider. 

Online scheduling helps in giving the convenience to patients to book appointments easily. It further enables patient satisfaction and gives your organization a competitive edge. 

Appointment scheduling enables your patients to book an appointment from any place and any time. Using the portal they can view slots and dates and schedule their appointments based on doctors’ availability.

 2. Manage Online Payments

Online payments have become standard, from buying groceries to paying doctors their bills. As per research, patients want more options to pay their bills digitally. 

37% want the ability to make payments via a portal. While 32% want a mobile app option.

Including the payment feature in the portal can enable your patients to make payments. That way, by accepting online payments, you can have a more streamlined process. It further helps improve patient satisfaction rate.

3. Telemedicine

The growth of telemedicine is impressive. It is the ability of healthcare providers to meet patients remotely via telephone or online. As per a study by Mckinsey, telehealth has increased 38x from the pre-covid era. 

More and more medical professionals have started leveraging technology to offer online consultation to their patients. Telemedicine offers various benefits. It provides patients with easy access to specialists. 

With custom healthcare portal development, you can provide online consultation to your patients, and thus offer more convenience.

4. Hassle-free Doctor & Patient Management

It is important to have a streamlined process for all your administrative tasks. With portals you can eliminate unnecessary manual tasks to bring more efficiency. 

Your admin staff can manage onboarding of both doctors and patients. They can view assigned appointments, medical details, and other necessary information. 

Portals also offer other features like lab management, medical supply management, legal management, and so on.

To sum up, portals for healthcare can provide several benefits for your medical practice. It can help you manage everything right from schedules, staff to patients. 

Important Considerations Before You Build a Custom Portal

Below are some major factors that you need to consider before partnering with a vendor for custom portal development.


For best results, it is important to have a user-friendly portal. Both your customers and staff should be able to easily use the portal without any hassle. 

Partner with a vendor that prioritizes UI/UX. A great interface plays a crucial role in increasing customer engagement, employee productivity, and customer satisfaction.


Any software that you build, needs to be secured. Not having a secured customer portal increases the risk of data breaches and loss of critical information. 

Before partnering with a vendor, ensure they follow best security practices. You can also ensure if they have a well-maintained knowledge repository of all the required security practices.

Pricing and Budget

Along with vendor expertise, cost is also important. Check if the cost of the whole project falls under your budget. 

However, it is also important to note that the cost reflects how robust the portal will be. So do not select the first cheapest solution that you get. 

Thoroughly analyze your project requirements, what features you get, etc. Comparing different portal development services will also help you make the right choice. 

Wrapping Up

Digitization is completely reshaping the healthcare industry. Technologies like artificial intelligence, machine learning, augmented reality, telehealth, remote patient monitoring, etc. are in trend right now.

Another biggest trend is portals. More and more medical professionals are building portals to streamline their process, and increase patient satisfaction. 

With features like appointment scheduling, patient and staff management, online payments, report management, etc. you can enhance the way you and your patients interact. 

By partnering with a reliable healthcare portal development company, you can build a custom and robust portal irrespective of the size of your healthcare organization. You can rely on their years of experience and technical expertise to build a portal that exactly matches your unique business needs. 

That’s it for this post, folks! We hope you have gathered enough information on the role that portals play in the healthcare industry. To remain competitive and to streamline workflow, portals are the best fit. With a custom-built portal, you will be able to achieve your set goals and carve a place for yourself in your industry. 

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